Free 9-Point Rainwater Tank Health Check

General Store Water Services

Free 9-Point
Rainwater Tank
Health Check

Know your tank's condition before your next clean or fill.

  • On-site tank and visible water-condition assessment
  • Water-level estimate and inspection photos
  • Written findings with clear next-step recommendations

No obligation. Free with a General Store water delivery, or request a complimentary standalone check when our water team is next in your area. Safe external access required.

Prefer to call? (03) 5944 3310

Request your free check

Two short steps. No tank size needed. We’ll confirm the visit with you.

Use the enquiry form below, or call (03) 5944 3310.

Visual condition assessment only. Not laboratory testing or drinking-water safety certification.

Free assessmentNo obligationNo need to be home once access is arrangedLocal General Store water team

What we assess

Nine points. One professional condition report.

We inspect accessible tank areas and examine a collected water sample for visible condition.

  1. Water level
  2. Visible sediment & sludge
  3. Internal cleanliness
  4. Water clarity
  5. Water colour
  6. Debris or visible contamination
  7. Inlet strainer
  8. Lid, openings & screens
  9. Tank structure & visible condition

Primary tank assessment, with other connected tanks noted where practical. Anything inaccessible is recorded as not inspected. No tank entry, roof or gutter inspection.

What you receive

See the condition. Know the next step.

Your report records what we observed, includes photos where access allows and identifies whether cleaning, a water top-up or both should be considered.

Condition findingsInspection photosWater-level estimateClean / fill recommendation

If we do not see an immediate maintenance concern, we say so. Any paid work is separate and only arranged with your approval.

Sediment visible inside a rainwater tank during cleaning
Tank interior during cleaning.
Sludge being removed during rainwater tank cleaning
Sludge removed during a tank clean.

Before you request a check

Is the standalone check really free?

Yes. There is no charge and no obligation to book cleaning or water. Standalone checks are scheduled on our local service runs, subject to availability and safe access. Submitting the form is a request; we contact you to confirm timing.

Do I need to be home or know my tank size?

No. We confirm permission and safe external access before attending. You do not need to know your tank capacity.

Does the assessment confirm the water is safe to drink?

No. Visual inspection cannot identify bacteria, viruses or chemical contaminants. If we observe a concern, we flag it for appropriate follow-up rather than certify the water as safe.

Request my free check

Need water urgently? Call (03) 5944 3310.

One local business, three locations across the Hills. Visit us in Upper Beaconsfield, Emerald or Gembrook — or send us a message and we’ll point your enquiry in the right direction.

General Store & Café

UB General Store

Upper Beaconsfield

39-47 Beaconsfield Emerald Road,
Upper Beaconsfield VIC 3808

Café, bakery, retail, garden supplies, pet & stockfeed, firewood, LPG, water cartage and local essentials.

Hours Monday to Friday: 7:00am – 4:30pm
Saturday & Sunday: 8:00am – 3:00pm
Open in Google Maps
Café & Restaurant

Over the Road Emerald

Emerald

369-371 Belgrave-Gembrook Road,
Emerald VIC 3782

Coffee, breakfast, lunch, cabinet food, catering enquiries and everything locals know Over the Road for.

Hours Daily: 8:00am – 3:30pm
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Café & Restaurant

Over the Road Gembrook

Gembrook

68 Main Street,
Gembrook VIC 3783

Our newest Over the Road location, serving coffee, takeaway, breakfast and lunch on Main Street Gembrook.

Hours Daily: 8:00am – 3:30pm
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Find us on the map

We’re based across Upper Beaconsfield, Emerald and Gembrook, servicing locals, visitors and the wider Hills community.

Feedback or review?

If you’ve visited one of our locations and would like to share feedback, leave a review, or let us know how we went, please use our feedback page. It helps us get your comments to the right venue.

Leave feedback

Need the right person?

Send your enquiry through the form and select the location or part of the business it relates to. That helps us get your message to the right team.

  • General phone (03) 5944 3310
  • UB General Store Café, retail, Barnyard, garden supplies, pet & stockfeed, water, LPG and firewood.
  • Over the Road Emerald Coffee, breakfast, lunch, cabinet food, café enquiries and local catering.
  • Over the Road Gembrook Coffee, takeaway, breakfast, lunch and Main Street Gembrook enquiries.
Local people, real stores, and no call centre.

Send us a message

Choose the location or area your message relates to and we’ll get it to the right person.