Careers at UB General Store & Over the Road

Build your future in the Hills.

We’re a growing local family business with cafés, kitchens, retail, rural supplies and deliveries across Upper Beaconsfield, Emerald and Gembrook.

One business, lots of different jobs

More than just a café or retail job.

Across the Upper Beaconsfield General Store and our Over the Road cafés, our team makes coffee, cooks food, serves customers, handles stock, works in the Barnyard and delivers firewood, gas and water.

Some people work with us around school or university. Others grow into barista, kitchen, supervisor, driver, retail or leadership roles.

Cafés & Hospitality

Baristas, café all-rounders, front of house, customer service and supervisors.

Kitchens & Food

Kitchen hands, cooks and chefs.

General Store & Retail

Serving customers, handling stock, merchandising and helping run the store day to day.

Barnyard & Rural Supplies

Garden products, pet and stockfeed, LPG, firewood, loading and practical customer help.

Deliveries & Operations

Truck driving, water cartage, local deliveries, equipment handling and operational support.

Why work with us?

A local team where people know your name.

You’re not just a number

We’re a family-run business. Good work gets noticed and people know who they’re working with.

Plenty of variety

There are opportunities across cafés, kitchens, retail, the Barnyard, deliveries and operations.

Learn on the job

Our managers, supervisors, chefs and experienced team members help people build confidence and learn.

Local work that matters

We serve the same towns and communities our team members live in.

Now hiring

Current opportunities

Applying for one of the roles below? Read through the details, then use the form at the bottom of the page to put your hand up.

Nothing suitable listed right now? You can use the same form to send us a general expression of interest.

Kitchens & Food Full-time or Part-time

Baker – Full-Time or Part-Time

Upper Beaconsfield

We’re looking for a practical, reliable and team-focused Baker to help us develop a new bakery program based at Upper Beaconsfield, with opportunities across our Hills venues. Baking is the primary focus; barista and café all-rounder skills are highly regarded.

Availability required

Full-time or part-time available. Flexible hours and start times, with early starts available but not essential. The role will be based primarily at Upper Beaconsfield, with opportunities to work across our other Hills locations when needed.

Experience required

Practical commercial baking experience is required. You may be a qualified baker, pastry cook, experienced bakery assistant or café all-rounder with strong practical baking skills. Experience with bread, pastry, brioche or laminated doughs is highly regarded, along with the ability to work flexibly in smaller kitchens and with varied equipment.

We’re looking for a practical, reliable and team-focused Baker to help us develop a new bakery program across the Upper Beaconsfield General Store and our Over the Road venues.

Baking is the primary focus of this role. Barista and café all-rounder experience is not essential, but would be highly valued.

About the role

You’ll help produce a range of fresh bakery and café products, including:

• Rustic white or sourdough loaves

• Croissants and other laminated pastries

• Brioche buns and enriched dough products

• Banana bread and café baked goods

• Seasonal and creative bakery products

Our business already makes pies and sausage rolls in-house. This role will help us build on that foundation by developing consistent, high-quality bread, pastry and café baking across our locations.

You’ll be responsible for:

• Preparing, shaping, proving and baking products

• Working with smaller kitchens and a variety of equipment

• Adjusting recipes, batch sizes and production methods as required

• Planning production so products are fresh and available when needed

• Maintaining consistent quality and presentation

• Helping develop recipes, systems and production processes

• Keeping the bakery area clean, organised and food-safe

• Completing normal cleaning and dishes as part of each shift

• Supporting the wider café team when required

• Working across Upper Beaconsfield, Emerald and Gembrook when needed

About you

You may be a qualified baker, pastry cook, experienced bakery assistant or a café all-rounder with strong practical baking skills.

We’re looking for someone who:

• Has practical commercial baking experience

• Can work confidently and consistently without needing a large production bakery

• Is flexible, creative and enjoys solving problems

• Is comfortable working in a small team alongside younger and developing staff

• Is approachable, friendly and comfortable speaking with customers

• Has a positive, hands-on and team-first attitude

• Is reliable, organised and willing to help wherever needed

• Takes pride in cleanliness, food safety and presentation

• Is happy to contribute to the whole business, not just one part of the kitchen

Barista and café experience

Barista skills are not essential, but they would be highly regarded. The ideal candidate may also be comfortable helping with coffee, breakfast, toasties, customer service or general café work when required.

The opportunity

This is an opportunity to help develop a fledgling bakery area within a growing local family business.

We can offer:

• Full-time or part-time employment

• Flexible hours and start times

• Early starts available, but not essential

• Work based primarily at Upper Beaconsfield

• Opportunities to work across different locations in the business

• Variety rather than the same production routine every day

• The opportunity to help shape products, systems and the bakery offering

• Award rates apply

• A friendly, practical team environment

The role may suit someone looking for a traditional bakery position with more flexibility, variety and connection with customers.

To apply

Please use the application form below and select “Baker – Full-Time or Part-Time” in the role field.

Tell us about your baking and commercial kitchen experience, the products you can confidently produce, any barista or café all-rounder experience, and your preferred hours and availability.

A résumé is helpful, and photos or examples of your work are welcome, but are not essential.

Cafés & Hospitality Full-time

Experienced Barista & Cafe All-Rounder

Emerald, Upper Beaconsfield & Gembrook

We’re looking for an experienced Barista & Cafe All-Rounder for a genuine full-time role based around Emerald and working across our Hills venues. You’ll have regular, dependable hours, plenty of variety and real opportunity to develop into leadership as the business grows.

Availability required

Full-time availability with regular rostered hours. The role is based around our Emerald venue, with work across Emerald, Upper Beaconsfield and Gembrook as part of a regular roster.

Experience required

Strong commercial barista experience and confidence working independently on the coffee machine during busy service. You should have good general cafe experience and be comfortable jumping into the kitchen to prepare breakfasts, toasties and similar straightforward cafe food. Previous opening, closing, shift-leading or team-training experience would be highly regarded, but is not essential.

One full-time job. Three venues. Plenty of variety.

We’re looking for an experienced Barista & Cafe All-Rounder to join our growing hospitality group across Emerald, Upper Beaconsfield and Gembrook.

This is a genuine full-time role with regular, dependable hours, variety across our venues and real opportunity to develop into a leadership position as the business grows.

We’re not looking for someone who only wants to stand behind a coffee machine. We want one of those genuinely capable hospitality people who can make great coffee, look after customers, jump onto the floor and step into the kitchen when the team needs help.

About the role

Your role will include:

• Confidently running a busy commercial coffee machine

• Producing consistently great coffee at pace

• Front-of-house customer service

• Taking orders, running food and keeping service moving

• Jumping into the kitchen when required

• Preparing breakfasts, toasties and straightforward cafe meals

• Opening and/or closing venues depending on experience

• Keeping the venue clean, organised and ready for service

• Supporting the wider team wherever needed

• Working across our Emerald, Upper Beaconsfield and Gembrook locations as part of a regular roster

You’ll have structure and dependable hours, but you won’t necessarily be doing exactly the same thing in exactly the same venue every day.

About you

You’ll ideally have:

• Strong commercial barista experience

• Confidence working independently on the coffee machine during busy service

• Good general cafe and hospitality experience

• The ability to prepare breakfasts, toasties and similar cafe food

• Strong customer service skills

• A practical, hands-on attitude

• The ability to see what needs doing and get on with it

• Reliability and good availability

• A genuine team-first attitude

You don’t need to be a qualified chef. You do need to be the sort of person who sees the kitchen getting busy while coffee is quiet and automatically jumps in to help.

Leadership & career development

For the right person, there is genuine opportunity for this role to develop into a supervisor or leadership position.

Experience opening or closing venues, running shifts, training team members or giving direction would be highly regarded.

You don’t need previous management experience. If you’re a strong hospitality operator who wants to develop into leadership, we can provide that opportunity.

Our business is continuing to grow across the Hills and we want good people who can grow with us.

Why work with us?

We’re an independent, locally owned hospitality and retail group with businesses across the Hills.

Our group includes the historic Upper Beaconsfield General Store and our Over the Road hospitality venues in Upper Beaconsfield, Emerald and Gembrook.

We can offer:

• Genuine full-time employment

• Regular and dependable hours

• Variety across three Hills venues

• A mix of coffee, customer service, food and cafe operations

• Career development as the business grows

• Genuine leadership opportunities for the right person

• An established team and strong local customer base

• A dynamic business that continues to grow and try new things

• Hills locations without the CBD commute

• The opportunity to become an important part of a growing local business

We’re big enough to offer stability, variety and opportunity, but still small enough that you’ll know the owners, managers, your team and plenty of our regular customers.

If you can make great coffee, jump into a kitchen, look after customers and help a team get the job done, we’d like to meet you.

To apply, use the application form below and tell us about your barista and hospitality experience, current availability and any previous experience opening, closing or leading a shift.

The General Store & Over the Road — Emerald • Upper Beaconsfield • Gembrook — Supplying the Hills Since 1885

Cafés & Hospitality Casual

Experienced Barista

Upper Beaconsfield, Emerald and Gembrook

We’re looking for an experienced barista to join our café team for 2–3 casual shifts per week across Upper Beaconsfield, Emerald and Gembrook. You’ll need to be confident working independently on the coffee machine and maintaining quality and speed through busy service. Candidates with previous café leadership experience may also be considered for supervisor shifts.

Availability required

2–3 shifts per week. You must be available for at least one weekend day and be comfortable working across our cafés in Upper Beaconsfield, Emerald and Gembrook.

Experience required

Minimum 2 years’ recent hands-on commercial barista experience in a busy café environment. You must be confident dialling in grinders, texturing milk consistently, maintaining coffee quality and working independently through busy service. For supervisor consideration, previous experience opening or closing a venue, directing a small team and managing service flow is required.

We’re looking for an experienced casual barista to join our hospitality team for 2–3 shifts per week across Upper Beaconsfield, Emerald and Gembrook.

This is not a trainee barista role. We’re looking for someone who can step onto the machine, work independently and maintain quality, speed and consistency through busy service.

To be suitable for this role, you must:

• Have a minimum of 2 years’ recent hands-on commercial barista experience in a busy café

• Be confident dialling in grinders and monitoring espresso quality throughout the day

• Have strong milk texturing skills and produce consistently well-presented coffee

• Work calmly and efficiently under pressure

• Be reliable, friendly and team-focused

• Be available for at least one weekend day

• Be comfortable working across our café locations in Upper Beaconsfield, Emerald and Gembrook

• Be happy to assist with normal front-of-house and café tasks when required

Supervisor opportunity

For candidates with previous supervisory or senior café experience, there may also be opportunities to work supervisor shifts. This would suit someone who has experience opening or closing a venue, directing a small team, managing service flow, handling customer issues and maintaining standards during a shift.

Supervisor responsibilities only apply to team members formally appointed to that level. The role is also open to experienced baristas who are not seeking supervisory responsibilities.

The role is casual, with 2–3 shifts per week. You’ll work alongside a capable hospitality team in a growing local family business with loyal regular customers.

To apply, use the application form below and tell us about your barista experience, current availability and, if relevant, any experience opening or closing a venue or leading a team during service.

Looking for your first job?

Start here.

It’s normal to feel nervous about approaching an employer for the first time.

We don’t expect young applicants to have heaps of experience. We do look for confidence, initiative, reliability and a willingness to learn.

The application should come from you

Your parent or guardian can help you prepare, but we want to hear from you.

Where possible, bring in a simple résumé, ask for a manager or supervisor and introduce yourself.

You don’t need to be fearless. You just need to be willing to speak for yourself, listen and have a go.

1

Learn a bit about us

Look at our website and social pages. Know which location and type of work interests you.

2

Prepare a simple résumé

Include school, sport, activities, volunteering, achievements, availability and a suitable referee. It doesn’t need to be fancy.

3

Come in at a good time

Avoid busy breakfast, lunch and weekend rushes. Ask politely for a manager or supervisor and speak for yourself.

4

Be honest about availability

Tell us what you can genuinely commit to. Weekends and school holidays are often when we need the most help.

5

Follow up once

A polite follow-up is fine. We may simply be busy or still working through applications.

What matters here

Skills can be taught. A positive attitude shows from day one.

Positive and friendly

We want people who bring good energy and help make the workplace enjoyable for customers and the rest of the team.

A good communicator

Be comfortable speaking with customers, asking questions and keeping your teammates in the loop.

Shows initiative

Notice what needs doing, offer to help and don’t always wait to be asked.

Reliable

Be someone the team can count on to turn up and do what you have committed to.

Willing to learn

Listen, ask questions, have a go and be open to learning new skills.

Enjoys being part of a team

Help each other, share the workload and play your part in making the day run well.

Where a job with us can lead

There’s room to build real experience.

For some people, this is a great first job. For others, it can grow into something much bigger.

Progression isn’t automatic, but we notice people who work well, treat others properly and consistently step up.

Hospitality & Kitchen

Junior team member
Café all-rounder or kitchen team member
Barista, cook or chef
Supervisor or kitchen leader
Venue or group leadership

Retail & Barnyard

Retail or yard support
Barnyard team member
Loader, driver or product specialist
Senior operations or Barnyard leadership

Leadership & Operations

Strong team member
Supervisor
More responsibility across a venue
Group operations, administration or specialist work

Put your hand up

Apply or register your interest.

Applying for one of the roles above? Choose it in the form and tell us a little about yourself.

Nothing suitable listed? Select general expression of interest and let us know what sort of work you’re looking for.

Bring in a résumé too

A résumé is helpful, but it doesn’t need to be fancy. Where possible, drop a copy into one of our locations, ask for a manager or supervisor and introduce yourself.

For younger applicants, your parent or guardian can help you prepare, but the application and introduction should come from you.

First job? That’s okay. Tell us about anything that shows reliability, teamwork or initiative.