Work Leisure Play offers a 12 month warranty on all products from the date of purchase, unless otherwise stated. Work Leisure Play warrants its products against defects in materials and/or workmanship. If a defect arises and a valid claim is received by Work Leisure Play within 7 days of purchase, Work Leisure Play may, at its option, repair the products, provide replacement parts, or arrange a full replacement. If a defect arises and a valid claim is received by Work Leisure Play after 7 days of purchase, Work Leisure Play will replace the parts needed to repair the products. The warranty period for commercial use is 3 months.

Naturally the warranty cover does not extend to damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorised by us to provide service (not including standard periodic maintenance). All parts considered to be perishable (such as batteries), accessories and bonus gifts are not covered by warranty.

Dead on arrival product is not something to expect when you buy from Work Leisure Play. However, should your item not function on arrival you are entitled to return the product to us for a full refund, repair, or replacement at your request. The item needs to be returned and inspected prior to the resolution being provided.